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Flawless Execution

Flawless Execution

Jim “Murph” Murphy

Flawless Execution

On this week’s episode I sat down with founder of Afterburner Inc., Jim “Murph” Murphy stopped by to talk about their innovative Flawless Execution strategy for leadership and sales growth.  Murph has a unique and powerful mix of leadership skills in both the military and business worlds. After initially spending a couple of years in sales after college, successfully helping his company significantly increase their sales, he happened to meet an Air Force pilot who made a big impression on him.

He joined the U.S. Air Force where he learned to fly the F-15, ultimately logging over 1,200 hours as an instructor pilot in the F-15 and accumulated over 3,200 hours of flight time in other high-performance aircraft. As the 116th Fighter Wing’s Chief of Training for the Georgia Air National Guard, Murph’s job was to keep 42 combat-trained fighter pilots ready to deploy worldwide within 72 hours. He also flew missions to Central America, Asia, Central Europe and the Middle East as a Flight Leader.

Before his service in the U.S. Air Force, Murph had a successful career in imaging equipment sales, where he helped increase his company’s sales by 500%. Years later, he became Director of Sales for a small paint company. The concepts he developed and utilized in business and the U.S. Air Force would become known as Flawless Execution. By applying Flawless Execution’s continuous cycle of planning, briefing, executing, and debriefing, he increased his new employer’s sales from $5 million to $52 million per year.

It was clear that any business or organization could benefit from these same concepts, so Murph launched Afterburner Incorporated in early 1996.

Today, the Afterburner team shares their story and their Flawless Execution approach to improving leadership, team cohesion, and sales to executives at over 200 events per year.

Special Guest:

Jim “Murph” Murphy, CEO/Founder, Afterburner Inc.  facebook_logo_small3  twitter_logo_small  google-plus-logo-red-265px  linkedin_small1  youtube logo

Afterburner

 

AGLCC, Occasional Occasions, TP Corporate Lodging, Lab Monkey

AGLCC

Jack Kinley, Carlton Brown, Tim Miller

AGLCC, Occasional Occasions, TP Corporate Lodging, Lab Monkey

3rd Tuesday means the AGLCC is with us in studio.  Co-hosts, Emma Foulkes and Bruce Logue sat down with Occasional Occasions’ Carlton Brown, TP Corporate Lodging’s Tim Miller, and President of Lab Monkey and new AGLCC President, Jack Kinley.

Emma shared some upcoming events hosted by AGLCC, including the Procurement Expo held 5/23, where entrepreneurs can learn about the procurement process around supplier diversity that, should they obtain certification as LGBTBE’s, can truly help them grow through those supplier relationships.

Carlton Brown has been providing catering services for over 24 years in the Atlanta area.  He learned how to cook when he was in his 20’s coming out of the military.  He decided to go to culinary school to learn while working in corporate jobs.  He explained he was pulled into the catering business somewhat by accident, when a friend asked if he would prepare some food for a party.  He was called with inquiries about providing catering services by guests who had attended the event.

From there his business continued to grow by word of mouth and he ultimately decided to leave the corporate world to be a full time caterer running his own business.  We talked about how he enjoys the way the catering business flows over the challenges of having a brick and mortar restaurant.  Carlton also explained how he had to learn how to market his business and the value of networking, which was aided greatly through his involvement with the AGLCC.

TP Corporate Lodging was founded when Tim Miller purchased the firm and ultimately changed the name after having worked with the company for a number of years.  He explained the name was inspired by his childhood goal of having a chain of “TP Inn’s”, named after his name, Timothy Paul.  He worked in the hotel business for a period of time and learned of the challenges and stresses around it before going to work in the corporate housing space, where he found he enjoyed the business model.

The company provides executives and other individuals/families who need a nice, furnished home for a period of time that exceeds what a hotel’s cost would reasonably bear.  Tim explained that they have housing options that span the range of upper-middle to high end apartment residences, both in-town and in the suburbs, depending on the needs of the clients.

He talked about the fact that this type of housing is frequently utilized by the movie industry, giving him the opportunity to have provided residences for several well-known celebrities.  Tim is also an AGLCC member and shared the fact that  his experience as a member has also provided relationships that have helped his business grow.

Jack Kinley founded Lab Monkey, a creative consultancy, helping to craft and share a business’s story effectively, primarily with their internal clients across large enterprises.   The name was a college nickname he earned in college, working all-nighters in the computer lab.  He enjoyed the free-spirited, creative environment of his experience in college working on various projects and thought it would be a name that was both interesting as well as representing the dynamic of his firm.

The company hires high-level executives who are still interested in working.  They leverage their experience and credibility to serve the needs of their clients (typically businesses with 1000 employees or more) to effectively identify and share their stories with the employees who work for them to increase engagement and buy-in with the brand.

Jack is also the incoming President for AGLCC and explained his involvement with advancing the AGLCC’s ability to increase awareness of the organization to the community.  Having gotten to work so closely with the executives through the process, which was actually done through an engagement with Lab Monkey, he was inspired to become part of the leadership team himself.

Special Guests:

Carlton Brown, Owner, Occasional Occasions By Carlton  facebook_logo_small3  twitter_logo_small  linkedin_small1  

AGLCC

Tim Miller, President/Owner, TP Corporate Lodging  linkedin_small1  facebook_logo_small3

AGLCC

Jack Kinley, Founder/CEO, Lab Monkey  linkedin_small1  twitter_logo_small  google-plus-logo-red-265px  facebook_logo_small3  

AGLCC

Emma Foulkes, Managing Partner, Foulkes & Steele Wealth Management  facebook_logo_small3  twitter_logo_small

AGLCC

Bruce Logue, Managing Partner, The Corbel Group at Keller Williams  linkedin_small1

AGLCC

Businesses With Integrity

integrity

Bo Wilkins and Steve Hunter

Businesses With Integrity

I continued our series with Life University’s Dr. Gilles LaMarche, focusing on business leaders with integrity.  The series is a lead-in to Life University’s Life Talks World Congress event coming up May 12-13.  The 2 day event will be featuring numerous subject matter experts on relationships, personal and professional, and various aspects of our lives where we can improve how we experience others and how they experience us.  Last year’s event was very popular with its attendees, with many proclaiming it to have made significant impact on their lives for having gone.

Gilles introduced us to Chuck Papandrea, of Life Leadership (unrelated to Life University).  His firm works with businesses seeking to increase morale, productivity, and customer satisfaction through improved communication and leadership.  He has seen his small- to mid-sized business clients experience major turn-arounds in morale and employee retention, coupled with growing revenues as employees begin to truly personalize their work and the company.

integrity

Chuck Papandrea and Dr. Gilles LaMarche

Bo Wilkins of SoundRiver advisors works with business owners and entrepreneurs to help them plan and execute transition of their business through successful sales or migration to heirs/family.  He talked about how challenging it can be for a busy owner to effectively manage the business and coordinate what is a multi-person team who needs to be evaluating and in some cases modifying elements of the business’s financial plan and execution.

Bo explained how important it is to begin planning for a transition 3-5+ years ahead of an anticipated move to sell or transfer the company, as it can take that long to have all elements lined out that affect sale value and pay-outs, viability of the business after the owner moves aside, etc.

He introduced us to Steve Hunter, of Greene, Holcomb, and Fisher.  With offices in Minneapolis, Phoenix, Seattle and Atlanta, is an investment banking firm that specializes in mergers and acquisitions, private placements and financial advisory services for the middle market.

At Greene Holcomb Fisher, experience from nationally prominent investment banks and leading law firms is blended with senior-level attention and entrepreneurial ingenuity to deliver creative services to high quality companies.  The firm’s investment bankers specialize in the Consumer, Food & Agribusiness, Healthcare, Industrial Products & Services, Business & Education Services, Technology and Energy & Infrastructure sectors.  Greene Holcomb Fisher provides global reach through Clairfield International.  For more information, please visit www.ghf.net and www.clairfield.com.

J Cornelius of Nine Labs stopped by to talk about how his company helps companies insure they are effectively projecting their brand across digital platforms such as website and social media, and mobile devices.  The company also provides consulting services that seek to clearly identify the client’s true customer base such that messaging will be appropriate to meet the needs of that customer, who is often not who the business initially thought they were.

With a complement of experts in branding, digital media, and web design, J’s team at Nine Labs help companies to know the time and revenue invested in their website and branding is actually achieving the desired goal and allowing it to create the ROI that should come with such efforts.

Sabetay Palatchi, of Just Military Loans shared information about their service, providing active duty and military veterans with access to needed capital through small loans and other options.  He talked about some of the challenges military personnel face getting access to loans such as frequently moving and/or being deployed, which occasionally results in negative credit events.  Just Military Loans is able to work with military personnel with a personalized approach that helps them re-establish their good credit and take care of personal business in need of funds.

Special Guests:

Dr. Gilles LaMarche, DC, VP of Professional Relations at Life University  youtube logo linkedin_small1  twitter_logo_small-e1403698475314  facebook_logo_small3  smugmug LOGO

Life University

Chuck Papandrea, Member, Life Leadership  youtube logo  twitter_logo_small  Pinterest-logo  linkedin_small1  instagram-logo-transparent-png-i11 (16x16)  google-plus-logo-red-265px  facebook_logo_small3  

integrity

Bo Wilkins, Partner, SoundRiver Advisors  Linkedin    

SoundRiver Advisors

Steve Hunter, Managing Director, Greene, Holcomb, Fisher  linkedin_small1  twitter_logo_small

integrity

J Cornelius / Nine Labs Linkedin Twitter

integrity

Sabetay Palatchi, Partner, Just Military Loans  linkedin_small1  

integrity

Life University and Solution Road

Life University

Sarah K. Smith and Teresa Roth of Solution Road

Life University and Solution Road

We continue our series with Dr. Gilles LaMarche of Life University, focusing on business leaders with integrity.  I had the pleasure of featuring my publicist, Sarah Smith, Founder of Solution Road, and her creative director, Teresa Roth.  Having gotten to know Sarah over the past year I can readily say she fits the theme of integrity in personal and professional life.

Her consultancy, Solution Road, brings clients expertise in branding and message, fund raising/development, a speakers bureau, advocacy, and more.  The company has worked with clients in biotechnology, health sciences, and the business sector, among others.

We talked about how important integrity is in branding and message, along with the importance of presenting useful information via social media platforms.  Peruse any marketing-related sites these days and it’s quickly clear that providing high-quality, engaging content that informs your customer with insights they can use is necessary to succeed in today’s digital world.

Special Guests:

Sarah K. Smith, CEO/Founder, of Solution Road  linkedin_small1  facebook_logo_small3  twitter_logo_small  feed logo

Solution Road

  • Masters Degree, English, University of Essex
  • Previous Director, Corporate Marketing, Emory University
  • Former Vice President, The Emmy Awards Foundation
  • Previous Director, Special Projects, TEDx Peachtree

Teresa Roth, Creative Director, Solution Road  linkedin_small1

life university

  • BA, Communications, University of Arkansas
  • Previous Executive Producer, WSB-TV Channel 2 Atlanta
  • Founder, Teresa Roth Productions

Dr. Gilles LaMarche, DC, VP of Professional Relations at Life University  youtube logo linkedin_small1  twitter_logo_small-e1403698475314  facebook_logo_small3  smugmug LOGO

Life University

  • Doctor of Chiropractic, Canadian Memorial Chiropractic College
  • Author, The ART of Responsibility, Insight Publishing 2012
  • Certified Six Advisors Coach, Six Advisors Coaching Academy
  • Previous Vice President, Parker College of Chiropractic

Nelson Mullins and City of Atlanta Department of Procurement

Nelson Mullins

Ann Murray of Nelson Mullins

Nelson Mullins

Adam Smith, ATL Chief Procurement Officer

Nelson Mullins and City of Atlanta Department of Procurement

We talked about important business considerations regarding ACA requirements this year, along with the opportunities to do business with the City of Atlanta through the Department of Procurement.  I was joined in the studio by Ann Murray, attorney with Nelson, Mullins, Riley, and Scarborough, and Chief Procurement Officer for the City of Atlanta, Adam Smith.

The ACA business mandates have begun to be implemented on larger scales over the past two years.  As we know, some of the requirements have been pushed back a couple of times, delaying their impact.  But those times are behind us and business owners need to be spending time with legal experts such as those at Nelson Mullins, to assess what their obligations will be regarding providing health insurance benefits to some or all of their employees.

Ann explained the basics of some of these requirements around health benefits for the small business.  She also discussed new reporting requirements that business owners must compile from multiple sources to be in full compliance with the law.

Murray talked about the fact that many business operators mistakenly think they’re exempt from the law’s requirements, failing to see that being a small unit that is part of a larger whole, as in the case of some multi-site businesses, potentially exposes them to have to offer benefits.  Failure to comply can result in significant financial penalties that could literally threaten the business’s viability.

Atlanta’s Chief Procurement Officer, Adam Smith stopped by to share information about the upcoming Business Expo at the Georgia World Congress Center March 31st.  This free-to-the-public event will feature a wealth of information about the numerous needs the city has for a wide variety of goods and services to operate the city’s 15 departments, including the Atlanta airport.

The expo will have sessions where small business owners can learn what is required to be able to bid on these opportunities, as well as how to fully complete the necessary documents contained in a bid to have their bid received and considered.

Adam explained that the city’s needs range from culinary services at the airport, to commodity supplies such as paper, pens, cleaning supplies, etc.  Additionally, the city is looking for engineering services, cleaning services, construction, and numerous others as well.

Smith also talked about certifications available to disadvantaged business enterprises that once obtained, provides these businesses with access to opportunities ear-marked for diversity suppliers.  He went on to distinguish these certifications businesses may obtain from county or state governments, as well as other certification bodies such as GMSDC.

Register for the upcoming Business Expo, hosted by Atlanta’s Department of Procurement at the Georgia World Congress Center, MARCH 31st HERE

Special Guests:

Ann Murray, Attorney with Nelson Mullins  facebook_logo_small3  linkedin_small1  feed logo  twitter_logo_small  

nelson mullins

  • JD, LL.M. Tax, Tax Law, University of San Diego School of Law
  • Author, numerous published articles on business law topics
  • Rated “AV Preeminent” by Martindale-Hubbell
  • Recognized as “Georgia’s Legal Elite” by Georgia Trend magazine

Adam Smith, Chief Procurement Officer at City of Atlanta  facebook_logo_small3  youtube logo  twitter_logo_small  linkedin_small1  

nelson mullins

AGLCC

AGLCC

Emma Foulkes and Bruce Logue of AGLCC

AGLCC

I recently hosted Susanne Baugh, of Q&A Events on Midtown Business Radio.  As we got to talking, she mentioned that I should meet Emma Foulkes, Presidnt of the Atlanta Gay Lesbian Chamber of Commerce.  Because the respective missions of the chambers of commerce and Business Radio X have such overlap in the business environments we serve, I was pleased to reach out to her.

As the AGLCC’s website explains, “The AGLCC exists to promote the economic growth and advancement of our LGBT and allied business members, our non-profit organizational members as well as our corporate partners and their employees, through advocacy, leadership, education and support.”

When not overseeing AGLCC activities, Emma is Managing Partner at Commonwealth Business & Retirement Services.  She’s a Certified Financial Planner, and has been advising entrepreneurs and high income earners in the Atlanta area since 2001.  She provides retirement and business transition planning services in addition to others.

Bruce Logue is Director of Networking for AGLCC, and Managing Partner/Realtor at The Corbel Group at Keller Williams.  The firm is comprised of a team of residential real estate specialists who use a unique combination of technology, creative and effective marketing, and tailored customer service to help their clients buy, sell, and invest in real estate.  The Corbel Group offers a boutique style approach to real estate services while providing world class results.

Jan Stepp has been in the promotional products business for many years, and is the founder of Pizazzz Promotions.  She shared how she takes a consultative approach with her clients to determine who they are trying to reach, the mission of their brand, and makes recommendations for how to best position themselves in front of prospects most effectively.  She is also actively involved in AGLCC, hosting the chamber’s Vinings networking events.

Pizazzz is your one stop source for creative advertising specialty, promotional items and printed materials! The company can provide literally any item you can imagine with a logo on it!  They have the perfect idea for: customer appreciation, trade show giveaways, sales meetings, grand openings, sales incentives, safety programs, open house, mail enclosures, event promotions, political campaign items, fund raising promotions, banners, table covers, labels, forms, stationary, brochures, holiday gifts, food gift items, non-profit donor gifts, embroidered and screen printed items, cards for any occasion, calendars…if it can be logoed, they have it 🙂

Pizazzz Promotions prides themselves on creative ideas, personal service, competitive pricing and on-time delivery! They work within your guidelines and budget to provide the perfect marketing and promotional items to fit your needs.

Alicyn McLeod is a CPA and Tax Partner with FinLogic, a tax and business advisory firm focused on growing service-based enterprises.  She’s an ambassador for the AGLCC as well as a corporate partner.  FinLogic employs a forward-thinking approach and their experts focus not just on where your company has been, but rather where you want your company to go.

The firm assists businesses in becoming more profitable, more streamlined and helps them resolve technical issues associated with financial reporting, taxation, debt acquisition and capital acquisition strategies.  Whether you are in the process of starting your own business, selling your business or are somewhere in between, the professionals at FinLogic have the experience you need to navigate the issues faced in today’s business world.

David Olt is a doctor of chiropractic and the clinical director of Integrated Chiropractic Center, a Buckhead‐Atlanta practice he founded in 2000.  A Georgia‐licensed chiropractor certified by the National Board of Chiropractic Examiners, Dr. Olt has been in practice for 21 years. He has provided pain and wellness care to thousands of patients.

He applies an integrated approach to pain care and health care that combines the effectiveness of several disciplines to support “whole person” care including chiropractic care, spinal and postural screening, corrective exercise instruction, nutritional counseling and massage therapy.  His practice offers a one‐to‐one approach to spine and extremity pain relief that is non‐surgical, non‐pharmaceutical and focused on long‐term health and wellness.

Dr. Olt is a frequent speaker at lunch and learns and hosts the AGLCC Buckhead business builder luncheon. He has earned recognition for chiropractic care (Top 10 Chiropractors in Atlanta) and for business and community involvement (Four Avenues of Service, AGLCC Member of the Year 2014). Dr. Olt also serves as an examiner for the Chiropractic National Boards.

Special Guests:

Emma Foulkes, Managing Partner, Commonwealth Business & Retirement Services  facebook_logo_small3  twitter_logo_small

AGLCC

  • BA, Information Systems, University of Phoenix–San Diego
  • Executive Program in Financial Planning, University of Georgia
  • Atlanta Business Chronicle/NAIFA – Top Female Financial Advisor in Atlanta, 2013 & 2014
  • Advocacy Chair, Financial Planning Association of Georgia

Bruce Logue, Managing Partner, The Corbel Group at Keller Williams  linkedin_small1

AGLCC

  • Previous Fulfillment Account Manager, Palm Coast Data
  • Former Methods/Procedures Training Manager, AT&T/CitiBank Universal Card Services
  • Previous Graphic Designer, Westinghouse Electric Company
  • Active volunteer, Atlanta Pet Rescue and Adoption

Jan Stepp, President/Founder, Pizazzz Promotions  linkedin_small1 facebook_logo_small3

AGLCC

  • Former Board of Directors, Atlanta Gay Lesbian Chamber of Commerce
  • Previous Sales Account Manager, Freight Forwarders
  • Former VP Sales/Marketing, Gunold & Stickma

Alicyn McLeod, Tax Partner, FinLogic LLC  linkedin_small1  

AGLCC

  • CPA, University of Georgia
  • CGMA
  • Previous Tax Manager, Moore Colson
  • Former Tax Senior, Bennett Thrasher

David Olt, DC, Integrated Chiropractic Center  linkedin_small1  google-plus-logo-red-265px  YELP

AGLCC

  • DC, Life University
  • BS, Marketing & Management, Miami University

Nexus Research Group, Social Impact Advisor, Marketing Eye, Mazzone and Associates

Nexus Research Group

Que Frazier and Kelly Burton talk non-profits

Nexus Research Group

Mellissah Smith, Stuart Sanford, Gilles LaMarche

Nexus Research Group, Social Impact Advisor, Marketing Eye, Mazzone and Associates

We talked non-profit consulting/optimization with Kelly Burton of Nexus Research Group and Que Frazier of Social Impact Advisor, learned about small business marketing through an innovative outsourced model with Mellissah Smith, of Marketing Eye, and talked mid-market M&A and capital resources with Stuart Sanford.

More info coming soon!

Special Guests:

Kelly Burton, Founder of Nexus Research Group

Nexus Research Group

Quinetha “Que” Frazier, President of Social Impact Advisor

Nexus Research Group

Mellissah Smith, Founder of Marketing Eye  

Nexus Research Group

Stuart Sanford, VP at Mazzone & Associates  

Nexus Research Group

Dr. Gilles LaMarche, DC, VP of Professional Relations at Life University  youtube logo linkedin_small1  twitter_logo_small-e1403698475314  facebook_logo_small3  smugmug LOGO

Life University

  • Doctor of Chiropractic, Canadian Memorial Chiropractic College
  • Author, The ART of Responsibility, Insight Publishing 2012
  • Certified Six Advisors Coach, Six Advisors Coaching Academy
  • Previous Vice President, Parker College of Chiropractic

EPiC Measures

Isha Edwards talks branding and marketing.

EPiC Measures

Isha Edwards of EPiC Measures talks branding and marketing

EPiC Measures

On this week’s episode I featured Isha Edwards, Founder of EPiC Measures, having met her recently at the Small Business Expo in Atlanta in December.  Isha Edwards is a brand-marketing consultant and the owner of EPiC Measures, LLC. Eleven years of marketing and communications experience, coupled with more than two decades of business management acumen, enables Isha to make a C.A.S.E.* for individuals and organizations that major on being distinctly different. Aligning marketing tactics with marketing strategy enables Isha to measure twice and cut once.

Isha has a global perspective on economic development. In her consulting role, she works to maintain the
integrity, productivity and profitability of individuals and organizations. Her client base spans 12 industries and her reach includes the U.S., Europe, South Africa and the Caribbean.

When not managing client assignments, Isha volunteers with Youth Entrepreneurs of Georgia and Georgia DECA. Learn more about Isha here: www.ishaedwards.com

*CASE = Credibility. Awareness. Sales. Engagement. ©

Special Guest:

Isha Edwards, EPiC Measures  linkedin_small1  google-plus-logo-red-265px  twitter_logo_small

EPiC Measures

  • Branding & Integrated Marketing and Marketing Strategy Certifications, University of Southern California Marshall School of Business
  • BS, Business Management, University of Illinois–Chicago
  • Teacher’s Certificate, Business, Clark Atlanta University
  • Business Plan Advisor, Youth Entrepreneurs of Georgia
  • Marketing Advisory Committee Member, DECA Inc.

Digital Marketing with Richard Warner

Digital Strategy

Richard Warner talks digital strategy

Digital Marketing with Richard Warner

Long-time Georgia media personality, Richard Warner, joined me in the studio this week.  He spent over 30 years in front of microphone and camera on TV and radio and was awarded the Career Achievement Award by the Georgia Radio Hall of Fame.  He hosted Georgia’s Business on Georgia Public Broadcasting, and served as a business commentator and host for 11 Alive, WSB Radio, and WGST.  But he’s not just a successful media talent.  He’s also and expert in digital marketing strategy.

In addition to serving as on on-air talent for several decades, talking about business, Richard is also a successful entrepreneur.  He founded What’s Up Interactive in 1990, which after transitioning from building a successful information service utilizing then-innovative fax technology, now provides media production, digital strategy, web design, and SEO services.

We talked about some things a business owner needs to be cognizant of regarding their approach to their online presence.  With Google’s frequently-updated search algorithms placing ever-more emphasis on relevancy and freshness of content on a site, along with how frequently it’s consumed, linked, and shared, it is very important to have a good strategy for telling a company’s story and sharing useful, topical information to its clients and prospective clients.

Special Guest:

Richard Warner, CEO/Founder, What’s Up Interactive  facebook_logo_small3  linkedin_small1  twitter_logo_small  instagram-logo-transparent-png-i11 (16x16)  google-plus-logo-red-265px

digital marketing

  • ABJ, Broadcast News, University of Georgia
  • Former Host/Managing Editor, “Georgia’s Business, Georgia Public Broadcasting
  • Recipient, Career Achievement Award, Georgia Radio Hall of Fame
  • Board Member, Georgia Chamber of Commerce